Privacy Policy

Last updated: August 17, 2026

1. Who we are

WiseMortgages operates this website. Privacy questions and requests can be sent to privacy@wisemortgages.ca.

2. Information collected

When you request a follow-up, we collect your first and last name, email address, phone number, and the date and time of your contact consent. Our hosting provider may also process ordinary technical and security information such as IP address, browser type, timestamps and spam-detection signals.

The educational calculator runs in your browser. Its input values are not included in the contact form.

3. How we use it

We use your information to respond to your request, record consent, operate and protect the website, answer privacy questions, and meet legal or record-keeping obligations. Submitting the form does not subscribe you to promotional email.

4. Initial form versus a later referral

The initial form authorizes WiseMortgages to contact you. It does not authorize WiseMortgages to share your information with a mortgage professional.

If you later request an introduction, WiseMortgages will first identify the proposed licensed recipient, explain the nature of our relationship and disclose that we may receive a fee or other compensation. We will then request separate written consent specifying which contact information may be shared. Only information covered by that separate consent will be provided.

5. Service providers and legal requirements

Website hosting and form-processing providers may process information for us under appropriate safeguards. We may also disclose information when required by law or reasonably necessary to protect the website, our users or legal rights.

6. Storage and retention

Information may be processed in Canada or other countries where service providers operate and may be subject to local laws. We generally retain inquiry and consent records for up to 24 months unless a longer period is reasonably required by law or to establish compliance.

7. Your choices

You may ask to access or correct your personal information, withdraw consent to future contact or sharing, or request deletion subject to legal retention requirements. Contact privacy@wisemortgages.ca.

8. Security and policy changes

We use reasonable administrative and technical safeguards, but no online system is perfectly secure. We may update this policy and will post the revised date here.